NATURAL SOY GLASS CANDLE – BURNT FIG

$45.00

Natural soy wax glass candle.

Description

Natural soy wax glass candle – Burnt Fig. This candle is made from GM-free premium soy wax, perfectly blended with Australian-made fragrance oil and use lead-free, natural fibre wick. It has been carefully hand-poured into handmade reusable borosilicate glass and carefully packed by the same pair of hands.

  • Burnt fig with hints of cassis and cedarwood
  • 60 Hours
  • 300 Grams
  • 50% Profits donated to charity
  • Hand-crafted in Australia

CANDLE CARE GUIDE
Use a candle snuffer to properly extinguish a candle flame.
Keep your candle covered in an upright position when not in use.
Always keep your candle wicks trimmed to 5mm before lighting.
Do not use if your candle glass is cracked or chipped.
Recycle your candle glass by rinsing out excess wax with hot water.

Shipping from

Australia

Shipping policy

Q: How much is delivery? A: We offer free delivery Australia-wide on orders of $90 and over. A Standard shipping fee of $10 applies to orders below $90. Q: Which courier / shipping company do you use? A: All orders are sent via Sendle or Australia Post. Q: When will I receive my order?  A: Please allow 2-7 business days for Standard local delivery and 6-15 business days for Standard international delivery. Please note that orders are dispatched between 1-3 business day after you have placed your order as our candles are made-to-order. Bulk orders of 10 or more candles will require a minimum lead time of 3 business days before being dispatched. Q: Can you deliver to my PO Box? A: Unfortunately, we cannot deliver to a PO Box. Please provide a physical address preferably an address where someone is able to receive your order like a business address. Please note that we require signature on delivery unless instructed otherwise. If no one is available to receive your order, your parcel will be carded with instructions on how to collect your parcel or arrange for redelivery. Should you fail to collect or arrange for redelivery resulting to your parcel being returned to us, please note that you’ll be responsible for subsequent redelivery charges. Q: How can I track my order? A: We will send you a shipping confirmation email containing your tracking number and a link to track your order. Q: What happens when my order is missing and / or damaged during transit? A: Send us an email as soon as you realise that your order has been lost or damaged during transit and we will do our best to assist you.

Refund policy

Q: I’m not happy with my order. Can I return it for a refund or have it exchanged? A: If you are not 100% satisfied with your purchase, please send us an email within 14 days of receiving your order and we will assist you with a return or a replacement. Returned items must be unused and in their original packaging. Please get in touch with us before returning any items as refunds and exchanges must be pre-approved by Kandila Company. Q: Will you refund my shipping costs? A: Unfortunately we will not refund any shipping costs. Q: Who pays for return shipping costs? A: Shipping costs for returns must be paid for by the customer unless the reason for the return is human error by Kandila Company. If you have placed an order using your PayPal account, you may be eligible for a refund on your return shipping. Please see PayPal's Return Shipping Policy for more information.